Swifta Systems & Services offers proactive service monitoring and management and end-to-end service delivery as outlined in Service Level Agreements with our respective customers. Our clients consistently rate our support services as excellent and we have a zero failure rate for all projects.
Our managed service engagements and capabilities cover various applications, solutions, platforms and technologies and include but not limited to:
- Application Support
- Database Support
- Financial Analysis
- Quality Assurance (Technology and process)
- Stress Testing
- Service Transitions
- Service Management Planning
- System Upgrades
- Release Management
- Regression testing
- Continual service Improvement.
- Mobile money and financial transactions back office operations.